FAQ

Everything you need to know about our socks, delivery and returns. Still stuck? Message us on WhatsApp and we usually reply within the hour.

What types of socks do you sell?

Sports and everyday socks from Nike, Adidas, Jordan, Gymshark, Alo, On Cloud, H&M, Pull&Bear and Ami, alongside our own Dravo range and cartoon-character designs. We stock four lengths — Long, Half, No Show and Skirt — in Plain, Branded Print, Embroidered, Stripes, Hearts and Character styles.

How do I choose the right size?

Our socks are one free size that fits most adult feet. What you choose is the length, not a shoe size: Long (crew), Half (ankle), No Show (invisible) or Skirt. Every product page states its length, and you can filter by length on the All Socks page.

What are the socks made from?

A soft, breathable cotton-blend knit with added stretch so the cuff holds its shape through the day. Choose Regular for a light everyday feel or Cushioned for extra padding under the foot. For the exact fibre composition of a specific product, message us on WhatsApp and we will confirm it for you.

Do you deliver across Egypt?

Yes — we deliver to all Egyptian governorates, and Cash on Delivery is available nationwide.

How long does delivery take?

Orders are processed within 1–3 business days. Cairo & Giza arrive in 2–4 business days; other governorates in 4–7 business days. You receive a tracking number as soon as your order ships.

How do I pay?

You can pay cash on delivery anywhere in Egypt, or by card at checkout. A small COD fee may apply depending on your location, and it is shown before you confirm your order.

How much do they cost?

Socks start from 79 EGP. Building a box saves you more: Box of 3 = 10% off, Box of 5 = 20% off, Box of 7 = 30% off. Build your own box here. Shipping is calculated at checkout and is free on orders above 500 EGP.

Can I return or exchange an order?

Yes — you can request a refund or exchange within 14 days of purchase, as long as the items are unused, unworn and in their original packaging. If you paid by card, the refund goes back to that card within 5–10 business days. If you paid cash on delivery, we arrange a cash refund or a transfer to your wallet or InstaPay — just tell us which you prefer. Message us on WhatsApp and we will sort it out.

Which socks are best for long days on your feet?

Choose a Cushioned pair — they add padding under the sole and through the heel, which takes the edge off long shifts, walking and training. You can filter for them under “Cushioning” on the All Socks page.

Do you have anything for sensitive skin?

Our Plain cotton-blend styles are the best choice: breathable, soft flat seams, and no rough print backing on the inside. If you have a specific allergy, message us on WhatsApp and we will point you to the right pair.

Are they comfortable for all-day wear?

Yes — soft breathable knit, flat toe seams and a cuff that holds without digging in. Made for work, walking and training alike.

How should I wash them?

Turn them inside out and machine wash cold (max 30°C) on a gentle cycle with similar colours. Use a mild detergent, and skip bleach and fabric softener. Air dry in the shade — avoid the dryer and don't iron. This keeps the elastic and the prints intact.

How do I reach you?

WhatsApp is fastest: +20 155 143 1407. You can also email support@dravo-eg.com.